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Director, EFS Invoice to Cash

Company: Warner Media Group
Location: Burbank
Posted on: January 17, 2020

Job Description:

The Job

Enterprise Financial Services (EFS) is seeking a Director, Invoice to Cash (ITC), supporting the Domestic Theatrical business. The position is responsible for the management of ITC activities within EFS and off-shored Business Process Outsourcing (BPO) operations.

This position works closely with Business Unit stakeholders, Senior EFS management, and the BPO provider to drive operational results, process efficiencies, standardization, technology enhancements, and improvement of key financial measures and metrics. This position will also work closely with subject matter experts to enhance controls and create process improvements that will help assist/meet ITC goals/objectives.

Domestic Theatrical is a very dynamic and fast paced business which requires the ability to balance multiple priorities and stakeholders. Additionally, this position requires the candidate to dig deep into systems and customer details. The ideal candidate for the position will have experience managing multiple teams and possess a strong understanding of theatrical and ITC operations. Experience working in a shared services environment is preferred as well as the ability to work independently while managing multiple stakeholders.

The Daily

  • Manage BPO service provider key performance indicators and/or service level agreements to ensure delivery of effective, efficient and quality services as agreed with key stakeholders. Responsible for the timeliness, completeness and accuracy of ITC deliverables including on-going coordination with BPO service provider. Ensure compliance with SOX controls and audit guidelines.
  • Focus on internal and external customer service and satisfaction, including regularly publishing performance dashboards, cash forecasting & collections, other metrics. As part of EFS ITC management team, engage key stakeholders to review results and establish strategic objectives. Clearly communicate with external and internal stakeholders by leveraging interpersonal, verbal, written and presentation skills.
  • Manage and develop staff into subject matter experts emphasizing box office, collections, cash and audit support. Leverage managerial and mentorship skills to effectively institute BPO scope refinements with minimal disruption to ongoing run-state operations. Work with supervisor to set priorities for the department and be able to actively assist in all problem resolution matters
  • Active participation in developing recommendations and strategy on ITC operational process improvements, MACCS migration design and standardization to gain greater effectiveness. Monitor, track and redefine processes with a view to drive cost efficiencies and strive for global best practices and reporting.
  • Other special projects as required.
    The Essentials
    • Bachelor's or advanced degree in Accounting or Finance required.
    • Approximately 6-8 years previous work experience in an accounting or finance environment required.
    • Public and private accounting experience preferred.
    • Accounts receivable, commercial finance, reporting and planning experience preferred.
    • Theatrical & entertainment industry experience highly preferred.
    • Thorough knowledge of invoice-to-cash principles with an entrainment company.
    • Balance multiple priorities and stakeholders.
    • Analytical Business Decision Support processes system reports using Business Objects desired.
    • Experience directly and indirectly managing a diverse team.
    • Experience developing and executing standard processes.
    • A proven track record in managing change and implementing large scale transformation.
    • Must have experience with ERP systems such as SAP, MACCS, etc.
    • PC Skills: Knowledge of MS Outlook, Excel, Word, PowerPoint or Access required.
    • Must have proven management experience and skills.
    • Must have the ability to communicate effectively and tactfully with persons on all levels.
    • Must have the ability to pay close attention to detail and understand written and oral instructions.
    • Must have the ability to organize and schedule work effectively.
    • Must have the ability to multi-task and work well under time constraints.
    • Must be able to work in a fast-paced environment.
    • Must be able to work independently and meet deadlines.
    • Domestic & international travel required, as needed.
      Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
      Requisition #

      Area of Interest

      Film Production and Distribution

      United States - California - Burbank

      Position Type
      Full Time

      Business Unit
      WB Finance:Accounting

      Business Unit Overview
      Warner Bros. corporate functions provide specialized knowledge and expertise to support our vast portfolio of businesses like DC Comics, Warner Bros. Pictures, Warner Bros. Television Group and Warner Bros. Consumer Products.

      Company Overview
      WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Now, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.Warner Bros. has been entertaining audiences for more than 90 years through the world's most-loved characters and franchises. Warner Bros. employs people all over the world in a wide variety of disciplines. We're always on the lookout for energetic, creative people to join our team.

Keywords: Warner Media Group, Burbank , Director, EFS Invoice to Cash, Accounting, Auditing , Burbank, California

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