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Field Engineer or Desktop Support

Company: DCM Data Systems
Location: Burbank
Posted on: February 4, 2019

Job Description:

Title: Desktop Engineer or Field EngineerDuration : 12+ monthsLocation : Burbank, CA 91505 Work Schedule: 8am-5pm or similar Mon-FriDriving role?: NoTravel Required: NoJob Scope:his roles is for an experienced Deskside support technician. All support will be onsite and Client facingExcellent communication and customer service skills are requiredAble to work with little leadership, is proactive and reliableExperienced working in a corporate and team environmentExperienced working with high level and/or VIP level clientsExperienced with current Apple OS (Sierra or newer)Experienced with Windows 7, Windows 10 and general Microsoft software (MS Office products)Advanced Apple/MAC troubleshooting experience in professional environmentVery experienced with Windows supportHardware break/fix of laptops/Desktops for both Apple and Windows platforms Troubleshooting of software issues to maintain business continuityBasic Printer support including network or personal connectivity and basic maintenance (toner or paper replacement)New hardware upgrades; installs, moves, adds, changes and imaging in a laptop and desktop environmentOptimizing hardware/software/networking products and configurations as scripted ensuring customer satisfactionExperience with using JAMF and SCCM a plusExperience with mobile support a plus (Android/Apple) Thanks and Regards,Nayak DCM Data Systems (IT Division of DCM Ltd.) 39159 Paseo Padre Pky, Suite 303, Fremont, CA - (B) - - - -Cloud- Automation- Digital Workplace - Professional services - provided by Dice MAC experience is must and nice to have Apple

Keywords: DCM Data Systems, Burbank , Field Engineer or Desktop Support, Engineering , Burbank, California

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