Community Sales Manager
Company: REGUS - IWG plc. Offices - Coworking - Meeting Roo
Location: Burbank
Posted on: February 14, 2021
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Job Description:
Community Sales Manager At Regus, we've built the world's
largest workspace network so that our customers can work better,
faster, happier. Join the team in one of our business centres.
Promote our products and services to new and existing customers.
Bring more freedom to more people and businesses. And you'll be
able to work better, faster and happier too. The opportunityAs a
Community Sales Manager, you'll be responsible for the smooth
running of your Regus centre while finding ways to increase sales
and revenue, helping more and more people enjoy the benefits of
flexible working. You'll motivate your team to create a great
working environment to ensure customer satisfaction and retention.A
typical day at RegusYou start the day with an informal team talk
over coffee, to plan the day and make sure everyone's prepared.With
one eye always on reception, you see members turning up and also
the first meeting rooms guests arriving. You welcome them and take
them to their meeting room, show them the facilities and help them
set up their WiFi connections and AV system for their
presentation.Later you have a meeting to learn more about a new
member and get to understand his business needs. You think about
the other businesses in the centre and how you might be able to
introduce him to a couple that may be of interest at the networking
event later in the week.A large company is taking a whole floor of
the centre and is moving in next week. You run through the move in
detail with the reception team, ensuring the welcome kit is
prepared, and all badges and keys are ready for handing over.At
lunchtime a couple walk in enquiring about coworking membership.
Your colleague from sales is on their lunch break so you offer them
a coffee and give them a tour of the centre, explaining all the
benefits of Regus membership.Later in the afternoon you host a
monthly operations meeting for Community Sales Managers from your
local cluster of centres, along with the regional Operations
Manager. After the meeting you do a final walk around the building,
speaking with members, asking how their day went as they start to
wind down and head for home.About youWe're looking for someone who
has the experience and aptitude to manage a smooth running
operation. You'll need to be an accomplished multitasker, able to
pre-empt issues before they become problems, and keep a team
motivated and focused on service excellence. You also need to be:*
A good communicator, used to dealing with customers - ideally in
the hospitality or events industry* Confident, approachable and
able to build strong relationships with customers* A great manager,
who leads by example and knows how to motivate and inspire a team*
Happy taking ownership of problems and finding ways to solve them*
Positive, enthusiastic and able to adapt to fast-changing
situations* Confident using MS Office and other basic IT packagesIn
addition, you will:* Manage the day to day running of the centre,
focusing on exceptional customer service* Inspire your team of
associates, developing their skills to get the best from each team
member* Promote your centre to new customers and show them how
flexible workspace could enhance their business* Generate leads by
delivering engaging networking events within your communityWhat we
offerOn top of a competitive salary package you'll enjoy:* A bright
and inspiring work environment* Training and development
opportunities
Keywords: REGUS - IWG plc. Offices - Coworking - Meeting Roo, Burbank , Community Sales Manager, Executive , Burbank, California
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