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Remote Customer Solutions Senior Manager

Company: VirtualVocations
Location: Burbank
Posted on: November 23, 2021

Job Description:

A technology company is filling a position for a Remote Customer Solutions Senior Manager. Must be able to: Lead and manage the 24X7 operations of the Global Solutions team Develop and improve tools, systems, processes and procedures Define Goals, metrics, OKRs to measure the effectiveness of support Position Requirements Include: Senior Manager experience in the enterprise support /SaaS or any hyper-growth industry Good years of experience in managing technical support teams Ability to work in 24X7 environment as the role is primarily for Americas business hours Excellent communication and presentation skills Project Management skills to plan, organize and execute as per agreed milestones

Keywords: VirtualVocations, Burbank , Remote Customer Solutions Senior Manager, Executive , Burbank, California

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