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Office Manager/Dispatcher - Construction

Company: Atticare
Location: Burbank
Posted on: November 16, 2022

Job Description:

We are looking for a full-time Dispatcher/Customer Service rep to join our familyPrevious experience working for a home improvement company is required.Job description: --- Assist new and current clients with inquiries, questions and concerns. --- Oversee multiple social media platforms regarding inquiries and reviews. --- Handle client complaints and resolve issues regarding services provided. --- Assist technicians and logistics with any client or system issue. --- Answer high-volume incoming calls. --- Handle client account balances and invoices. --- Book appointments for new potential clientele.Requirements: --- A minimum of 2 years of customer service --- Previous experience working in the construction industry --- Must have reliable transportation --- Must be available to work evenings & weekendsCompensationBase pay + bonuses + commission ---Benefits ---Paid training, Vacation time, Paid time off, Sick timeAbout us:We are a nationwide, family-owned company that offers home upgrades for a healthier, comfortable and more energy-efficient home. We are Diamond certified with five-star reviews and certified energy experts. ---You are not hired for a company you are joining a family ---Job Types: Full-time, Part-timePay: $19.00 - $26.00 per hourBenefits: Flexible schedule Health insurance Paid time offSchedule: Monday to Friday Weekend availabilitySupplemental pay types: Bonus payExperience: Residential home improvement: 2 years (Required) customer service: 1 year (Preferred)Work Location: One location

Keywords: Atticare, Burbank , Office Manager/Dispatcher - Construction, Executive , Burbank, California

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