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Program Manager

Company: Screen Actors Guild- Producers Pension & Health Pl
Location: Burbank
Posted on: January 27, 2023

Job Description:

For more than 50 years the SAG-AFTRA Health Plan and SAG-Producers Pension Plan (the Plans) have provided health and retirement benefits to thousands of entertainment professionals and their dependents across the globe. The Plans are currently undergoing a major transformation focused on evolving our operations toward a participant-inspired experience. This is an exciting opportunity for an experienced Program Manager.The Program Manager at the plans is a leader and coach for the teams that operate on Scaled Agile principles. The Program Manager's primary responsibilities include defining processes for implementation, facilitating program level activities, and owning the overall delivery of program objectives.The Program Manager at the plans is a leader and coach for the teams that operate on Scaled Agile principles. The Program Manager's primary responsibilities include defining processes for implementation, facilitating program level activities, and owning the overall delivery of program objectives. This role requires the ability to communicate across various levels, including executives, stakeholders, team members, and vendors. The Program Manager will partner with Product to manage expectations and ensure a common understanding of the team's objectives. Additionally, this role will manage risks, drive continuous improvement, and escalate impediments as appropriate. The Program Manager will have a deep understanding of how to scale Agile practices and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large development program. Essential Functions

  • Establish and communicate the annual calendars for Iterations and Program Increments (PIs).
  • Facilitate PI Planning readiness by fostering a Continuous Exploration -process which drives the synthesis of a Vision, a Roadmap, -and Backlogs, and through -Pre- and Post-PI Planning events.
  • Facilitate the PI planning event.
  • Summarize -Team PI Objectives into Program PI Objectives and publish them for visibility and transparency.
  • Work with Product and Architecture to help ensure strategy and execution alignment.
  • Measure success of implementation of EPICS, Features using established KPIs/Reports.
  • Facilitate periodic synchronization events (ART Sync, Scrum of Scrums).
  • Assist with decision-making by facilitating feature and capability estimation by teams and the roll-up to EPICS, where necessary.
  • Coach leaders, teams, and Scrum Masters in -Lean-Agile practices and mindsets.
  • Help manage risks and dependencies.
  • Escalate and track impediments.
  • Provide input on resourcing to address critical bottlenecks.
  • Foster strong cross functional collaboration.
  • Encourage collaboration between teams and System and Solution Architects/Engineering.
  • Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline.
  • Work with the Program Management Office (PMO) on program execution and operational excellence.
  • Understand and operate -within -Lean Budgets and ensure adherence to Guardrails.
  • Facilitate -System Demos and Solution Demos.
  • Drive relentless improvement via Inspect and Adapt -workshops; assess the agility level of the ART and Solution Train and help them improve.
  • Foster Communities of Practice and the use of engineering and Built-In Quality practicesKnowledge, Skills, and Abilities
    • Exhibit thought leadership.
    • Strong collaborator and team player.
    • Strong communication and reporting skills with all levels of the organization including management team, vendors, and consultants to align progress, issues, and key decisions.
    • Executive presence.
    • Humble and Empathetic.
    • Nimble and ability to adapt in a dynamic environment.
    • Advocate for lean business case development.
    • Expertise in JIRA/Atlassian tools.
    • Understanding of systems engineering concepts.
    • Experience in use of different methodologies for successful program/project execution.
    • Demonstrate experience in risk & change management.
    • Technical expertise in custom web development applications and/or data analytics is -preferred.Minimum Qualifications
      • Bachelors or better in Computer Science or related field.
      • Bachelors or better in Information Technology or related field.
      • 8+ years of experience managing IT and/or business projects.Preferred Qualifications
        • Masters or better in Computer Science or related field.
        • Masters or better in Information Technology or related field.
        • 8+ years of experience in healthcare industry.Customer Focus - Gains insight into customer needs; identifies opportunities that benefits the customer; builds and delivers solutions that meet customer expectations; establishes and maintains effective customer relationships.Communicates Effectively - Effective in a variety of communication settings; attentively listens to others, adjusts to fit the audience and the message; provides timely and helpful information to other across the organization; encourages the open expression of diverse ideas and opinions.Decision Quality - Makes sound decisions even in the absence of complete information; relies on a mixture of analysis, wisdom, experience, and judgement when making decisions; considers all relevant factors and uses appropriate decision-making criteria and principles; recognizes when a quick 80% solution will suffice.Instills Trust - Follows through on commitments; is seen as direct and truthful, keeps confidences; practices what he/she preaches; shows consistency between words and actions.Ensures Accountability - Follows through on commitments and makes sure other do the same; acts with a clear sense of ownership; takes personal responsibility for decisions, actions, and failures; establishes clear responsibilities and processes for monitoring work and measuring results; designs feedback loops into work.

Keywords: Screen Actors Guild- Producers Pension & Health Pl, Burbank , Program Manager, Executive , Burbank, California

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