Senior Program Manager (SAAS)
Company: Software Resources
Location: Burbank
Posted on: May 28, 2023
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Job Description:
Software Resources has an immediate job opportunity for a Senior
Program Manager (SAAS and heavy vendor management experience) with
a major corporation in Burbank, CA. This is an ON-SITE 4 - 5
DAYS/WEEK Position, Remote is not an option. Duration : 8 month(s)
Pay Rate: $80-90/hour DOE SKILLS NEEDED FOR THIS BURBANK ROLE: Must
have prior experience with SAAS and heavy vendor management/project
management experience. Description : The Senior Technology Program
Manager will be responsible for managing enterprise-level programs
and/or multiple projects within the Enterprise Technology
portfolio. The Senior Program Manager within ETech , is a senior
program level role with the Technology Process and Performance team
responsible for program level ownership of complex large-scale
technology-driven projects across a diverse portfolio supporting
all aspects of ETech and its partners. The Senior Program Manager
will also be responsible for developing a consolidated view of the
program, and for program deliverables including calendars,
cross-project dependencies, risk analysis, stakeholder
coordination, and regular communication of status. This individual
will work closely with various project owners to define the project
team and assign responsibilities. The ideal candidate is passionate
about coaching, development, and growth as well as the agile
movement and the value that it brings to organizations.
Additionally, this role has the responsibility for coaching and
mentoring program management team members at various levels.
Primary responsibilities include guiding process development at a
team level and managing high-risk, high-impact, strategic
technology programs and projects across a multi-disciplinary,
multi-function group of technologists and business professionals.
This requires experience communicating across audiences,
effectively defining and utilizing escalation paths, and updating
executive stakeholders. The Senior Program Manager works in a
dynamic, collaborative environment and reports to Enterprise
Technology, Senior Manager, Program Management and may support
technology programs and projects across from ETech Digital
Experience Platforms, Core Systems, and Platforms, Network
Infrastructure, Cloud or Operations portfolios Proven program-level
experience in leading complex technology projects or multi-threaded
efforts --- Proven facilitator that can lead project meetings and
large workshops driving commitments, accountability, and
deliverables --- Demonstrated exceptional critical thinking,
strategic planning, and process management skills --- Demonstrated
experience developing and managing software development project
plans --- Demonstrated experience with software development
lifecycle methodologies (focused on Agile, Lean) --- Demonstrated
strong analytical and problem-solving skills to achieve business
results --- Strong interpersonal, organizational, and communication
skills and the ability to work effectively across a wide range of
constituencies in a diverse corporate and client environment ---
Proven ability to deliver projects on-time and on budget while
communicating with key senior leaders --- Ability to inspire,
motivate and lead a team to produce quality work --- Demonstrated
inclusive leadership that embraces diversity --- Ability to
communicate effectively to executive leadership in both business
and technology roles --- Excellent organizational, communication,
and time management skills --- Demonstrated ability to develop
teams, mentor staff --- Understanding of modern software
development and infrastructure tools, processes and practices,
including Jira/Confluence, Agile Development, Cloud, DevOps , Data
Management, and SaaS/ PaaS . --- End-user experience and high level
of competency in use of modern program and project management
tools, such ServiceNow, PPM, Clarity, Smartsheet , MS Project
Online, etc. --- Experience organizing teams through Agile
ceremonies, e.g. product backlog refinement, preplanning, planning,
daily standups , sprint reviews, retrospectives. --- Proficiency
with a wide range of productivity tools, including collaboration
software (e.g., Slack, MS Teams), standard MS Office tools (e.g.,
Outlook Online, OneDrive ). Basic Qualifications: Accountable and
confidently leads and directs cross-functional project teams
through highly visible and highly strategic transformation
programs, which often require considerable resources and high
levels of functional integration and interaction with project
sponsor team from start to finish o Create full-scale master
program and project schedules and communication plans consisting of
multiple projects or components o Ensure proactive scheduling of
key deliverables, milestones, and deliverable tasks o Establish
program and project financial forecasts including resource plans
and other expense plans o Sponsors process and practice
improvements in the project management environment and serves as a
catalyst for project management excellence o Demonstrates a clear
understanding of the program's vision, objectives, scale and scope
of work, expected outcomes, business value and impact, timelines,
roadmaps, resource level requirements o May provide leadership and
coaching for a small team of project managers assigned to the
program o Establishes strong partnerships and engagement with
project stakeholders o Creates governance practices and protocols
to control and monitor the program/projects o Provides management
oversight, aligns and leads cross-functional and international
project teams to ensure critical day-to-day program/project
deliverables progress forward to deliver specified requirements,
objectives, and value o Identifies gaps in the project team's
accountability and ownership of deliverables o Foster a team
environment of self-organization, retrospect to learn and adapt
with the goal of delivering the highest value to our guests and
cast Preferred Qualifications: o Prior Disney experience is
preferred o Proficiency with Enterprise Project Portfolio
Management tools o Experience implementing broader Agile
Development techniques as part of User Stories, Test Driven
Development (TDD), Continuous Integration, Continuous Testing; SAFe
etc. Required Education: BA/BS
Keywords: Software Resources, Burbank , Senior Program Manager (SAAS), Executive , Burbank, California
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