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Senior Manager Advanced Support Consulting

Company: VirtualVocations
Location: Burbank
Posted on: July 9, 2024

Job Description:

A company is looking for a Senior Manager of Advanced Support Consulting.

Key Responsibilities:

Lead, mentor, and develop a team of Advanced Support Consultants
Serve as an escalation point for key clients and oversee ongoing client support
Monitor metrics, analyze data, and implement process improvements for team efficiency

Required Qualifications:

Prior leadership or management experience
Experience working with large Fortune 500 enterprise clients
Proven technical support or consulting experience in the software or technology sector
Strong understanding of system configurations, technical troubleshooting, and support processes
Ability to drive decision-making using data and improve team performance

Keywords: VirtualVocations, Burbank , Senior Manager Advanced Support Consulting, Executive , Burbank, California

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