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Sr Infrastructure Project Manager

Company: Tentek, Inc.
Location: Burbank
Posted on: May 16, 2019

Job Description:

The Sr. Project Manager performs an array of critical business support functions that enables efficient BNDS service delivery to its segment customers. Specifically, the Sr. Project Manager Performs critical analytics and reporting onfor service delivery metrics, supplier management, demand planning and financial management Performs business operations support, including SharePoint management, RITM tracking, ServiceNow QA testing, Customer Memo of Understanding (moU) development, staff onboarding and managing business segment inquiries Performs project logistics and governance for key projects including running governance meetings, customer relationship management, and high-level engineering task management Develops training curriculum and works with the DLearn team to package and distribute training Defines and documents service delivery processes, work break down structures (WBS), and standard operating procedures Develops service definition documentation for both process developmentdocumentation and exposure in Service NOW Performs internal and segment based communication planning Top Requirements ServiceNow Sharepoint Strong presentation skills Strong requirements facilitation skills Ability to think innovatively Self-organizing and motivated Certifications ITILv3 5+ years in a large enterprise environment in IT program and project management, Sound project management skills Proactive ndash takes the initiative on completing assignments Excellent written and verbal skills Excellent customer facing communication skills interface and collaborate directly with IT constituents, business partners, and vendors Excellent MS PowerPoint, Word and excel Experience in with MS Project Project Planning tools

Keywords: Tentek, Inc., Burbank , Sr Infrastructure Project Manager, Executive , Burbank, California

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