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Account Manager

Company: Clarivate Analytics US LLC
Location: Burbank
Posted on: June 11, 2019

Job Description:

CLARIVATE ANALYTICS CLIENTS ARE THE TRAILBLAZERS AND RISK TAKERS WHO COME UP WITH LIFE-CHANGING IDEAS. WE RE LOOKING FOR OUR OWN TRAILBLAZERS TO HELP US KEEP PROVIDING CLIENTS SOME OF THE WORLD S MOST TRUSTED BRANDS, SPANNING SCIENTIFIC AND ACADEMIC RESEARCH, PATENT ANALYTICS, PHARMACEUTICAL AND BIOTECH INTELLIGENCE AND IP MANAGEMENT.

WE RE AN INDEPENDENT OWNED COMPANY WITH A RICH HERITAGE AND A BOLD ENTREPRENEURIAL MISSION. IF YOU RE EXCITED BY THE THOUGHT OF HELPING PEOPLE AND ORGANIZATIONS GO FROM NEW IDEAS TO LIFE-CHANGING INNOVATIONS FASTER, WE RE EXCITED TO CONSIDER YOU FOR A POSITION AT CLARIVATE.

COMPANY OVERVIEW:

Clarivate Analytics accelerates the pace of innovation by providing trusted insights and analytics to customers around the world, enabling them to discover, protect and commercialize new ideas faster. Formerly the Intellectual Property and Science business of Thomson Reuters, we own and operate a collection of leading subscription-based services focused on scientific and academic research, patent analytics and regulatory standards, pharmaceutical and biotech intelligence, trademark protection, domain brand protection and intellectual property management. Clarivate Analytics is now an independent company with over 4,000 employees, operating in more than 100 countries and owns well known brands that include Web of Science, Cortellis, Thomson Innovation, Derwent World Patents Index, CompuMark, MarkMonitor and Techstreet, among others. For more information, visit clarivate.com.

At Clarivate Analytics, we deliver intelligent information quickly and efficiently, so professionals have the knowledge to act. We provide comprehensive intellectual property (IP) and scientific information, decision support tools and services that enable governments, academia, publishers, corporations and law firms to discover, develop and deliver innovations.

Clarivate Analytics is focused on growth through meeting the needs of researchers and being at the heart of discovery and evaluation across Scientific and Academic Research globally, with market leading solutions for research discovery, research management, analytics and publication submission.

Our mission is to enable the research community to accelerate the pace of scientific discovery and evaluate its impact, improving lives across the globe. Our scientific and academic research solutions are underpinned by the leading global analytics and dataset on research in the Web of Science, and innovation in the analytics, metrics and evaluation and benchmarking tools we develop is at the core of that mission.

JOB SUMMARY:

The role of the Account Manager will be an integral member of the Clarivate
Analytics and Techstreet performance and success. The Account Manager is responsible for understanding the customer s business needs in detail and aligning their needs with appropriate solutions to proactively drive new sales and growth opportunities. This position will have a dual responsibility for acquiring new customers and maintaining, renewing and driving growth in a portfolio of existing customers.

The Account Manager will gain a detailed understanding of the engineering standards industry. From this foundation, the Account Manager works to present viable and attractive solutions to client firms.

DUTIES AND RESPONSIBILITIES

* Drives revenue growth of Techstreet products and solutions by meeting or exceeds both new sales and retention goals on monthly and quarterly basis.

* Pursues net new business through a high volume of strategic prospecting and account development.

* Analyzes client needs and develop strategies tailored to each organization.

* Maintains, develops and grows a rigorous pipeline, with accurate forecasting.

* Negotiates and closes business segment customer contracts.

* Creates and manages a territory development plan and reports on results.

* Utilizes knowledge of intellectual property to conceive and position value-added solutions to promote business growth in the corporation and to lift growth in Clarivate Analytics revenues.

* Contributes to the development of new sales revenues and client retention by identifying potential sales and retention opportunities, conducting in pre-sales calls, delivering customized presentations, creating written proposals and providing subject-matter expertise.

* Builds strong trust relationships with clients, creating trust and confidence at multiple levels, including users, key contacts, managers and business leaders, to increase revenue and sales opportunities.

* Collaborates with internal stakeholder to identify cross-sell opportunities.

* Captures and records customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems.

* Maintains and reports regularly on a pipeline of sales activity, revenue forecasts and closing timetables.

* Operates as an integral member of the Regional sales team, contributing skills and knowledge to the development of accounts.

* Obtains competitive information during daily contacts and distributes as appropriate so as to develop sales strategies.

* Proactively work with internal support groups to ensure a coordinated and effective sales effort.

* Assist in establishing product development priorities based on customer experience.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

* Bachelors Degree Required.

* Prior intellectual property knowledge and familiarity with engineering standards is preferred but not required.

* Minimum of 5 years sales experience in a consultative selling environment.

* Proven track record of successfully managing a large volume of accounts while upselling and exceeding renewal & new business targets.

* Proven consultative sales abilities in these areas: research and development, competitive intelligence and engineering of corporations, medical device, and oil & gas organizations.

* Proven ability to work well in a matrix environment, collaborate across multiple departments and influence all levels within an organization; willingness to collaborate and bring in appropriate resources to close sales.

* Assimilates new information readily and is able to apply this knowledge within a customer organization.

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.

Keywords: Clarivate Analytics US LLC, Burbank , Account Manager, Executive , Burbank, California

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