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Director of Operations

Company: Frasco Inc
Location: Burbank
Posted on: June 13, 2019

Job Description:

Frasco, Inc. is an Enterprise-Wide Solutions Provider and Leader in the Industry! Become a Part of our Growing Team! ABOUT US: Frasco Profiles is a division of Frasco, Inc. a full-service business to business investigation corporation serving employers throughout the United States, including many of the nations largest employers, insurance carriers, municipalities and public agencies, as well as the professional service partners that represent them. The Frasco Profiles division provides national and international pre-employment screening services, including background checks, drug screening, physicals and other talent assessment tools. The Director of Operations is responsible for the successful execution of the Frasco Profiles strategic plan, including establishing and meeting long and short term goals, setting and achieving performance benchmarks to ensure the legal and financial health of the organization, creating and maintaining written policies and procedures, and creating a strong and scalable infrastructure through S&OP planning, staff development, continual process improvement and successful management of all internal and external stakeholders. Key areas of responsibility:

  • P & L
  • Establishing and executing departmental and staff goals in line with strategic plan
  • Development, maintenance, enforcement of policies and procedures
  • Supply chain management
  • Assist with recruiting/hiring/training staff
  • Establish performance benchmarks/metrics to ensure client SLAs are met or exceeded
  • Support corporate data security goals
  • Establish and maintain quality assurance programs in line with corporate expectations, legal requirements and contractual obligations
  • Provide expertise and guidance in interpreting policies, regulatory and governmental regulations and company guidelines
  • Identify areas for increased efficiency and continual process improvement and work with stakeholders to implement change
  • Assist with evaluation of and implementation of new systems and integrations
  • Embody the corporate core values and lead with positivity and integrity Skills / Knowledge:
    • Strong understanding of financial statements and operating budgets
    • Thorough understanding of consumer reporting industry, including products/services, competitors, and legal compliance with Fair Credit Reporting Act and state analogues
    • Strong understanding of occupational health services
    • Strong interpersonal skills and capability to work with all levels of management, support teams, and broad cross section of clients and vendors
    • Strong computer skills including all Microsoft Office applications
    • Demonstrated ability to successfully manage multiple projects and priorities simultaneously
    • Goal oriented, metrics driven, analytical thinker Minimum Qualifications:
      • Bachelors Degree in Business Management; MBA preferred
      • 5 Years management level operations experience in employment-focused consumer reporting agency Headquartered in Burbank, CA, Frasco, Inc. has enjoyed immense success and a proud history of growth since 1964! We offer an extremely competitive salary, along with a comprehensive benefits package, including matching 401k. All inquiries will remain confidential EOE PM18

Keywords: Frasco Inc, Burbank , Director of Operations, Executive , Burbank, California

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