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Project Manager - Call Center New Service Line Launch

Company: Odesus
Location: Burbank
Posted on: August 8, 2019

Job Description:

Large entertainment studio in Burbank, CA is looking to bring on a Project Manager to work with a 3rd party vendor who has been selected to be the CCPA call center and each business unit will be managing their own team. The PM should specifically have a background with launching a new service linework stream within a Call Center. There will be communication with the vendor as well as the other groups. PM should be able to report up, manager a project plan, report status, communicate with stakeholders, and ideally would have a PMP certification. Responsibilities Project Milestone tracking, communication, and status updates Coordination between various stakeholders Process Design Documentation Specific Deliverables Project Plan and project documentationworkflows Requirements 5-7 years prior experience in call center customer support programproject management required

Keywords: Odesus, Burbank , Project Manager - Call Center New Service Line Launch, Executive , Burbank, California

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