Night Auditor - Hotel

Company: Fine Hospitality Group
Location: Burbank
Posted on: August 7, 2022

Job Description:

Job Description Travelodge; Burbank, CA Hotel Night Auditor Requirements: Minimum of a high school diploma. Higher level of education preferred. 3 years hotel front office experience with a minimum of 1 year as a Night Auditor. Must be able to work night shifts. General Responsibilities: Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all night shift staff. Effectively, properly, and accurately analyze the day---s operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Daily Flash Report (DFR) Front office room inspection reports Competition survey Prospecting for lead generation Operations statistics report --- labor cost/room, etc. Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the Daily Flash Report (DFR) Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Quality Compile and enter the data from the Front Office Room Inspection forms Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Understand the Chart of Accounts. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel---s franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism. Company Description Fine Hospitality is a leading hotel Investment and Management Company with 35 hotels, 4 in the development pipeline, and over 4,000 rooms throughout the United States. We create and manage upscale-focused service hotel investments nationwide and have a proven track record of developing high-quality hotel properties that deliver operational excellence and superior customer service. Our extensive knowledge of global branded hotel management and years of hands-on experience in hotel operations allows us to provide exceptional hotel management services and creates value in hotel management and investments.

Keywords: Fine Hospitality Group, Burbank , Night Auditor - Hotel, Hospitality & Tourism , Burbank, California