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Payroll Coordinator

Company: Cast & Crew
Location: Burbank
Posted on: December 3, 2019

Job Description:

Cast & Crew is looking for a Payroll Coordinator for our entertainment clients! The ideal candidate possesses experience processing entertainment union payroll and working knowledge of guilds/contracts. The Payroll Coordinator is responsible to ensure that assigned and team client payrolls are processed timely and accurately in accordance with Company policies and procedures.Responsibilities:The Payroll Coordinator processes payroll for assigned shows and is the point of contact for the client in all aspects of payroll processing.Provides superior customer service to their assigned clients. -Continue to build strong relationships with the clients to ensure longevity and additional work for the operations.All tasks associated with the preparation, processing, and completion of time-sensitive payrollAs needed will work as a team to assists fellow coordinators and other team members with clients and/or payroll entry depending on payroll volume and due date.Will be able to understand federal and state wage and hour laws and union contracts so that the payroll is process accurately and ensures good service to our clients.Communicates with clients in a timely manner regarding payroll questions while preparing and processing payroll.Performs quality check on payrolls to ensure they were entered correctly according to their specific client protocols (this may include deductions, manually calculated handling fees, and tax adjustments)Ensures that payrolls are approved on time and by assigned due date.Shows reasonable judgment and determines when a client issue and/or request and/or question should be elevated to management.Coordinates with the accounting department to ensure funds received prior to releasing payroll or prior to releasing a foreign wire (when applicable).Facilitates adjustments to rectify incorrectly paid employees, amongst other reasons. Responsible for protecting the business and our clients by keeping information confidential and secure.Will be able to successfully complete any responsibility of the Payroll Clerk and the Payroll Processing Associate.Performing any additional tasks deemed necessary by supervisorProcess in-coming payroll, which includes breaking of timecards in accordance with all applicable Federal, Provincial, and Collective Bargaining Agreement regulations.Maintaining accurate and acceptable files on each client/show, in accordance with company policy and procedure.Maintain the client relationship as it related to the weekly processing of the client's payroll. This includes responding to questions and resolving payroll issuesPerforms other related duties and assignments as assignedRequirements:Must have a minimum of 2-5 years' experience in the entertainment payroll industry Strong interpersonal skills and effective, clear communication skillsPositive, nurturing attitude/dispositionStrong organizational and prioritizing skillsAbility to work effectively with a teamAbility to meeting strict deadlinesStrong working knowledge of PC systems, not limited to Microsoft OfficeQuick learning ability and deep understanding of technical products/systemsAbility to develop strong working relationships and ability to work with personnel from all levels of organizationSelf-motivated, critically-thinking, problem-solvingBachelor's degree preferred. Core CompetenciesClient ServiceCustomer focusFocused on meeting the expectations and requirements of internal and external customersDevelops and maintains good working relationships with customersInterpersonal Skills Treats people with respect -Relates well to all levels and kinds of people inside and outside the organizationIs tactful and uses diplomacy Makes others comfortable and puts them at easeBuilds constructive and effective relationshipsCapable of diffusing tense situations comfortablyTeamworkWorks collaboratively with others -Willingly shares information -Works with team to solve problems and resolve issuesThinks "we" - not "I" -; works for best solution rather than own solutionPromotes a team spirit of common effort and resultsActively supports team decisionsInitiativeSelf-starterAccepts and promotes continuous improvementOvercomes barriers to achieve successProductivityAllocates own time efficiently -Prioritizes and handles multiple demands -Eliminates inefficiencies Uses technology to enhance productivityCommunication Skills -Excellent communication skills - verbal and writtenAbility to work effectively and collaboratively within a teamAble to organize and prioritize multiple tasks under daily deadlinesDialogue effectively with clients to identify needs, prioritize requests, and remove extraneous informationAble to work in a fast-paced production environment, while providing and receiving constructive feedbackPlanning and Organizing -Ability to Multi-taskAbility to organize work Ability to work out what needs to be done, by when and getting it organizedFlexibilityGood at varying approach with the situationCapably handles multiple priorities and shifting demandsCan determine priorities in a rapidly changing and ambiguous environmentAccountabilityTakes full responsibility for outcomesExhausts all avenues to complete assignmentsFollows through on commitments and agreementsAssumes personal ownership; does not blame or justifyProblem Solving Skills Is extremely well organized and accustomed to maintaining meticulous recordsSolves a problem by analyzing its component parts and identifying the key or underlying issuesSpecial Working ConditionsMay work an alternate work schedule such as a 10 hours per day/4 days a weekOvertime RequiredPhysical DemandsSEDENTARY - Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, or pull. Involves sitting most of the time, but may involve walking or standing for brief periods of time.

Keywords: Cast & Crew, Burbank , Payroll Coordinator, Human Resources , Burbank, California

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