Technology Specialist

Company: Syrainfotek LLC D.B.A CloudQ
Location: Burbank
Posted on: January 26, 2023

Job Description:

Role Description

You will be part of an exceptional, highly experienced, motivated, and dedicated team of administrators and engineers who demonstrate advanced architectural technical competency, delivering and maintaining globalized critical infrastructure ensuring 24/7 365 availability, assurance of effective performance, and adherence to an array of security protocols.

Qualified candidates will require an extensive background across several technology disciplines including systems engineering, analysis, implementation, storage, maintenance, and troubleshooting. You will be a member of an ongoing weekly "on-call" rotation, during which you will be the first line of escalation in the event of an issue impacting operations after hours and/or holidays. A candidate with a history of supporting large-scale media operations is preferred.


**Please include screening questions/answers on top of the resume

1) Pretend for a moment a support ticket has come in and you've just started a call with the requester. The requester says "I cannot get to Outlook". What is the first technical question you should ask?
2) What is your experience with enterprise-level storage?
3) What is your experience with Linux/UNIX? Which distros have you supported?
4) What is your experience with MacOS in an enterprise environment?
5) How long have you supported Windows enterprise environments?
6) Have you supported virtual environments or virtual desktop interfaces (VDI)?
7) Do you have experience with scripting?
8) Are you by any chance a gamer?

Keywords: Syrainfotek LLC D.B.A CloudQ, Burbank , Technology Specialist, IT / Software / Systems , Burbank, California