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Sr. Systems Reliability Engineer

Company: The Walt Disney Company
Location: Burbank
Posted on: December 4, 2019

Job Description:

At The Walt Disney Studios, you ll help bring compelling stories to life through film, music and live entertainment. This position is for an experienced systems reliability engineer eager to play an integral role on the Systems Reliability Engineering team for the Walt Disney Company. Primary responsibilities include designing, building, and supporting web applications, hosting platforms using Kubernetes and building automation for a large-scale enterprise production sites that support a variety of Walt Disney Studios online properties. This position is for an experienced systems reliability engineer eager to play an integral role on the Systems Reliability Engineering team for the Walt Disney Company. Primary responsibilities include designing, building, and supporting web and application systems, hosting platforms and building automation for a large-scale enterprise production environment that support a variety of Walt Disney Studios online properties for The Walt Disney Company. This team runs such web applications as *************, *********************, ********** The Sr. Systems Reliability Engineer is expected to have expert level systems administration skills on both the Linux and AWS Cloud, and must have extensive experience with web technologies, source management, cloud hosting, container computing, and the DevOps team culture. This position will also bring expertise on systems, operational excellence and application stability, security, performance, and capacity management, as well as documentation. This position works closely with various Walt Disney Studios business Engineering teams to brainstorm, architect, gather requirements, troubleshoot, and provide stellar customer support. The role requires someone who is creative, proactive, constructive, and highly motivated. The Senior SE must be prepared to work in an extremely collaborative and high-energy environment. Responsibilities * Leading project/planning efforts, architectural design, attending meetings w/ various teams. * Implementing systems and integrating technologies in order to effectively and efficiently host commerce, marketing and CRM websites and applications. * Systems Administration and Application Support Level 1 & 2 Maintenance and Support Basic_Qualifications * Typically has 7 or more years experience with relevant internet technologies and with implementing, administering, and supporting production websites and backend support systems. Technical Requirements * Understand how to install and configure operating systems, specifically with expertise in Linux and Windows Server. * Experience in public and private cloud hosting services (AWS, Google Cloud, Azure, OpenStack, CloudStack) as well as familiarity with container computing (eg. Docker, Mesos, Kubernetes, ECS, EKS). * Software Development Continuous Integration (CI) Pipeline knowledge (Jenkins, Gitlab CI) * Experience with Source Control Management systems (Git) * Terraform, Packer, Vault * Recognized as a subject matter expert on at least one OS and proficient in multiple operating systems, including OS performance monitoring, setup, configuration, tuning, and troubleshooting. * Proficient in web or web server technologies: Java, Node.js, Tomcat, IIS, Apache (IHS), MySQL, Oracle, MSSQL, etc., including being able to perform basic setup, configuration, and troubleshooting. * Recognized as a subject matter expert on at least one web server and application server technology, including setup, configuration, performance monitoring, tuning, clustering, and debugging (e.g. JConsole). * Expert on HTTP(S), TCP/IP, SNMP and DNS. * Able to implement existing base standards for new systems and/or applications with mentoring for all of the following: o Site monitoring and instrumentation o Application monitoring and instrumentation o System monitoring and instrumentation o Resiliency and performance * Able to diagnose simple to complex system problems. * Understand internet technologies and network protocols, including HTTP, basic load balancing configurations, security zones, VIPs, etc. * Perform peer review for new firewall, VIP and SAN requests. * Understand application design and dependencies for the sites the team supports. * Able to author tools and scripts to be used by others to automate repeatable production tasks in standard languages like bash, python, golang, csh, batch or ruby. * Advanced skills in at least one programming language such as Python, PHP, Ruby, Java, Go, Swift or C++ and able to build unit test suites for all software being developed. * Able to author test plans for use by peers and junior SE s. * Able to perform and provide in depth analysis on load test runs against a moderately complex system. * Demonstrates exceptional troubleshooting methodology, including the ability to author and instruct new methodologies to the SRE team. * Demonstrate ability to independently triage moderately complex incidents. * Independently resolve moderately to highly complex system and application incidents. * Able to identify and propose system and application fixes for performance bottlenecks. * Able to evaluate new application requirements for capacity and run-time best practices. * Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards. * Effective at dealing with change: Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance. Required_Education * Bachelor of Science degree in computer science or related field or equivalent experience in technical operations and software engineering Preferred_Education * Masters of Science degree in computer science or related field or equivalent experience in technical operations and software engineering About_The_Walt_Disney_Company_(Corporate) At Disney Corporate you can see how the businesses behind the Company s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe. About_The_Walt_Disney_Company The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Worldwide Services, Inc., which is part of a business segment we call The Walt Disney Company (Corporate). Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world. Job ID ******BR

Keywords: The Walt Disney Company, Burbank , Sr. Systems Reliability Engineer, Other , Burbank, California

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