Salesforce Commerce Cloud (SFCC) BA

Company: rudra technologies
Location: Burbank
Posted on: January 13, 2020

Job Description:

Position Summary We are looking for talented, highly motivated Senior Business Analyst to join the team. This is a functional, not technical, position working closely with different team members to improve processes and leverage automation to improve efficiency and functionality. This position will focus on the Salesforce Commerce Cloud, development of deliverables to maintain eCommerce website troubleshoot and identify solutions for technical issues test new and existing website technology for functionality, usability and accessibility. Major Areas of Responsibilities Participate in the analysis, design, and implementation of relevant eCommerce platforms such as Salesforce Commerce Cloud Apply specific functional knowledge of eCommerce or applications to help guide the design and implementation of the solution Manage and conduct requirements gathering, stakeholder interviews and initial client discover work Prepare detailed requirement specifications, functional specifications, use case and work-flow diagrams and manage the requirements throughout the project life cycle Lead testing efforts in conjunction with the Project or QA Manager, including the design and execution of test scripts and scenarios Prepare training materials appropriate for target audiences and developed solution and conduct training sessions Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members Provide technical and business support for the design deployment of system releases and ongoing system management and maintenance (e.g. requirements drafting, UAT Testing, system data cleanup, training material creation and presentation). Education and Skills Bachelor s degree from an accredited University or a combination of professional experience and education. 3+ Salesforce Commerce Cloud experience or certification in Commerce Cloud. Experience in Salesforce administration and program management Proven leadership, prioritization, and analytical skills Customer focused; impact driven Ability to work independently and in a team Excellent problem-solving and communication skills Must be detail oriented and have strong organizational skills Ability to manage time wisely in a fast-paced environment and multi-task Strong functional proficiency in Salesforce administrative tasks including, and not limited to creating, configuring, and maintaining custom reports and dashboards - provided by Dice

Keywords: rudra technologies, Burbank , Salesforce Commerce Cloud (SFCC) BA, Other , Burbank, California