Real Estate Processing Representative

Company: Logix Federal Credit Union
Location: Burbank
Posted on: September 15, 2020

Job Description:

The Real Estate Processing Representative is responsible for assisting with the packaging & processing of mortgage loans as well as assisting the manager with office administration tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Responsible for packaging, printing and organizing of loan files

• Reviews loan packages for required documentation, completeness and accuracy

• Ensures loan packages meet compliance guidelines fixing discrepancies if necessary

• Ensures that proper fees are collected

• Serves as a liaison between department and customer

• Completes work within established guidelines

• Orders, receives, and distributes appraisals

• Assigns and logs new loan files

• Cancels and updates loan files in the system

• Scans and emails documents to appropriate parties

• Orders third-party services (Title, Flood Certs, HOA, etc.)

• Follows-up on missing documentation

• Contacts member and provides initial welcome call, or weekly status call as needed

• Maintains pipeline report with assignment of loan files

• Tracks invoices and prepares for management review and payment

• Maintains and orders appropriate office supplies

• Consistently reports to work on time, as scheduled.

The Ideal Candidate Will Have:

Must have at least 2 yrs financial institution experience in a customer service role with a working

knowledge of products, operations & regulations. Must also have:

• Superior oral & written communication skills

• Ability to multi-task and work in a fast-paced, goal-driven environment

• Exceptional customer service skills & a desire to deliver service that delights

• Working knowledge of the Microsoft suite of office products

• Ability to learn new skills quickly and implement effectively

• Proven ability to gather and analyze data

• Previous RE Loan Processing & experience using, DU, and Prime Alliance preferred.

• Bachelors’ Degree preferred.

Must also demonstrate conduct consistent with our Corporate Values:

Practice open Communication with all levels;

Be Accountable by taking ownership of customer issues and responsibility for one’s actions;

Foster Teamwork by cooperating and collaborating with other employees;

Seek ways to make the workplace Fun for oneself & others;

Conduct oneself with Integrity by being honest, trustworthy and ethical in all work activities and interactions;

Work with a Service Orientation by having a genuine concern for the needs of one’s customers and by being friendly, professional and following through on commitments; and

Demonstrate Humility in all interactions and remember to leave one’s ego at the door when one arrives to work.

Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

ATTENTION: Before you click "Submit Application," please double-check all your application information. You will not be able to edit it later!  *

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Please fill out your entire address: STREET ADDRESS, CITY, STATE, ZIP CODE.  *

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If hired, can you give proof that you are a U.S. citizen or have a legal right to work in the U.S.?  *

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EDUCATION: What is the highest level of education you've achieved?  *

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WORK HISTORY - Please list your employment history for the past 7 years, with the most recent employer first.  *

EMPLOYER 1

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Bond coverage: Have you ever had bond coverage modified, revoked or declined?  *

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Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accomodations?  *

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If no, describe functions that cannot be performed.

Acknowledgement & Agreement  *

I understand that any omission, misrepresentation, or misstatement of a material fact in this application and/or any supplemental attachments may result in refusal of or termination from employment. I agree to conform to the rules, regulations, policies and procedures applicable to, and implemented by Logix Employment Services, Inc. (“LESI”). I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. If hired, I understand and agree that my employment is “at will” and may be terminated at any time with or without cause or notice, at the option of either LESI or myself.

I understand that no representation, whether oral or written, by any representative or agent of LESI, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of LESI has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or conditions of employment other than in a document signed by the President or an authorized designee.

I understand that bonding or licensing may be required and that if I am not bondable or licensable, this is grounds for refusal to hire, or if hired, dismissal. If offered a position, I understand that my employment is conditioned upon my ability to verify eligibility for employment in the United States. I agree to undergo screening tests for illegal drugs on a post-offer, pre-employment basis, and I understand that I must receive a negative result for illegal drug use before being permitted to commence work with LESI.

I understand that as LESI deems necessary, employees may be required to perform different work assignments than originally employed to perform, and/or work overtime hours or hours outside the usual work day or work week. Additionally, LESI retains the discretion at all times to change any employee's job duties, responsibilities and compensation.

Authorization to Verify Information

I authorize LESI, its agents, representatives or affiliates to verify all information provided by me on this application and/or any supplemental attachments in support of my efforts to obtain employment with LESI. By signing this authorization/consent form, I also authorize LESI to obtain information about my credit standing, previous and/or current employment, education, bonding status, and any other matter of public record, from consumer credit reporting agencies, employers, academic institutions, and others. I understand that this information is regularly required by LESI in connection with making decisions regarding employment.

For the purpose of determining my eligibility for employment, I authorize LESI to:

Request and receive a special consumer credit report and to conduct inquiries into any information contained in the report;

Contact my former employers and employees at such places of employment whether or not I have named them as references;

Contact my present employer conditioned upon my permission or acceptance of an offer of employment;

Contact any education facility listed on the application or resume and to verify dates of attendance, degrees, or certificates;

Check with local, county, or state police departments and federal agencies to determine any incident of criminal conviction;

Check with companies providing security bonds for financial institution employees to determine whether a claim has been made as a result of my actions and whether I am insurable;

I agree to indemnify, hold harmless, and to absolve LESI from any and all liability, and hereby waive any claim I may have against LESI for any loss, damage, or injury I may sustain as a result of LESI’s efforts to verify such information provided by me or any disclosure made in accordance with this authorization;

Your credit information is a factor in our recruitment/selection process. You may also wish to include a statement of explanation regarding any significant adverse information which may appear on your credit report.

I understand and acknowledge that any and all information provided by the above sources can be used to determine my eligibility for employment and that LESI is not obligated to disclose to me any information obtained hereunder, other than information obtained from a credit reporting agency if employment is denied on information contained in the credit report or as otherwise required by law. I waive all claims against LESI for failure to hire me based upon the information gathered in connection with this authorization.

Candidate Sign Off

I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery.

By submitting this application, I acknowledge that I have read, understand, and agree to the statements and terms above.

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Keywords: Logix Federal Credit Union, Burbank , Real Estate Processing Representative, Other , Burbank, California