Field Applications Engineer - Replay Systems (West Coast, USA)
Company: Evertz
Location: Burbank
Posted on: February 18, 2021
|
|
Job Description:
As the first and often the most frequent point of contact for
our clients, you will have the greatest opportunity to influence
the client's perception of Evertz. This position is a challenging
mix that combines technical know-how and customer service skills
both in-house and when traveling to our customer's production
studios and distribution facilities.Responsibilities:* Being the
primary client support for Evertz' DreamCatcher product* Respond
and provide technical direction to customers regarding operational
issues, firmware upgrades and general maintenance* Assess the
customer's product application, troubleshoot and diagnosis issues
through research and/or re-creation to determine the root cause*
Maintain a communication link between customer service and other
departments by partnering to resolve customer issues and
communicating customer feedback to aid in design changes including
customer "feature requests" to product managers* Install product(s)
or systems at customer sites and deliver training to customers
in-house or abroadQualifications:* Education in Broadcast,
Electrical, Electronic, Computers or related field is required*
Must be eligible for international travel and be able to work alone
with little or no supervision* Experience working in the broadcast
environment, on-air broadcast operations, or equivalent* Able,
flexible and willing to travel internationally* Strong verbal and
written communication skills* Problem-solving ability and able to
react to changing situations* Direct experience with IT networking,
server hardware and Linux* Unparalleled desire to help the customer
and deliver service excellenceLocation: West Coast, USAAbout:Evertz
Microsystems (TSX:ET) is a leading global manufacturer of broadcast
equipment and solutions that deliver content to television sets,
on-demand services, WebTV, IPTV, and mobile devices (like phones
and tablets). Evertz has expertise in delivering complete
end-to-end broadcast solutions for all aspects of broadcast
production including content creation, content distribution and
content delivery. Considered as an innovator by their customers,
Evertz delivers cutting edge solutions that are unmatched in the
industry in both hardware and software. Evertz delivers products
and solutions that can be found in major broadcast facilities on
every continent. Evertz' customer base also includes telcos,
satellite, cable TV, and IPTV providers. With over 1500 employees,
that include hardware and software engineers, Evertz is one of the
leaders in the broadcast industry. Evertz has a global presence
with offices located in: Canada, United States, United Kingdom,
Germany, United Arab Emirates, India, Hong Kong, China, Singapore,
and Australia. Evertz was named one of Canada's 50 Best Managed
Companies, which recognizes excellence in Canadian-owned and
Canadian-managed companies. Canada's 50 Best Managed Companies
identifies Canadian corporate success through companies focused on
their core vision, creating stakeholder value and excelling in the
global economy.Powered by JazzHRVOHPz8
Keywords: Evertz, Burbank , Field Applications Engineer - Replay Systems (West Coast, USA), Other , Burbank, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsImport Operations Description: We are looking for an Import Logistics Operations candidate who will handle ocean/air import operations. We're an established Company: AppleOne Location: Rowland Heights Posted on: 03/1/2021 Postmates - Earn Extra Cash Description: n nPostmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: Yucaipa Posted on: 03/1/2021 Restaurant Delivery Driver Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: Rowland Heights Posted on: 03/1/2021 Deliver with DoorDash - No Vehicle Required. Description: Want to earn money, but dont have a car Deliver with DoorDash. Well even set you up with an e-bike 10 What is DoorDash 10 Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash (more...) Company: Doordash Location: San Gabriel Posted on: 03/1/2021 Food Delivery Driver Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: San Gabriel Posted on: 03/1/2021 Restaurant Delivery Driver Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: San Gabriel Posted on: 03/1/2021 Make up to $25/hour - Deliver with Postmates Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: Placentia Posted on: 03/1/2021 Courier - Postmates Description: n nPostmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: Yucaipa Posted on: 03/1/2021 California Nephrology Job (GLD-329) (Rosemead) Description: Nephrology jobs in Southern California seeking candidates available for a 2021 start.Just the highlights:Highly desirable area in the Greater Los Company: DaVita Location: Rosemead Posted on: 03/1/2021 Restaurant Delivery Driver Description: n nPostmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...) Company: Postmates Location: Yucaipa Posted on: 03/1/2021 |