Product Specialist
Company: Cast & Crew
Location: Burbank
Posted on: February 20, 2021
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Job Description:
Product Solutions SpecialistPosition OverviewThe Product
Solution Specialist (PSS) serves as a Cast & Crew Product and
Services SME to extend the solution expertise of the team. As a
strategic member of the team, PSS provide deep product knowledge
and technical expertise along with a consultative approach to
deliver compelling solutions to our customers. They execute
strategies to engage and inform clients, act as the voice of the
customer and deliver best in class solutions that drive digital
product adoption and engagement.Essential FunctionsTo effectively
carry out this role, successful candidates will demonstrate the
ability to articulate Cast & Crew's product and services
capabilities to diverse audiences and determine client technical
and business requirements to develop impactful solutions.
Entertainment industry knowledge and experience is a must have for
this position.--- Create and confidently deliver presentations and
demos to internal and external stakeholders.--- Design
proof-of-concepts, sandboxes and pilots to showcase product
functionality and usability.--- Share best practices and known
solutions with clients and become their go-to SME.--- Manage
multiple, time-sensitive projects with competing priorities while
working independently to drive projects to completion with minimum
guidance and high attention to detail.--- Quickly determine client
technical and business requirements.--- Streamline complex
processes and implement workflows designed to increase
efficiency.--- Create internal technical design configuration and
implementation documentation.--- Build productive relationships
internally and externally to understand drivers and
risks.Qualifications* Minimum education: Bachelor's degree* At
least 5 years of experience in a dynamic customer-focused role,
ideally within the Entertainment industry* Ability to manage
multiple, time-sensitive projects with competing priorities* Strong
analytical problem-solving skills; someone who always thinks
outside the box.* Proven experience leading complex client
conversations to uncover business and system requirements.* Driven
to learn new technology quickly and easily explain technological
solutions to others.* Foster teamwork by sharing knowledge to grow
team members' skillset.* Genuine passion for making clients and
others successful.Special Work Conditions * Schedule must be
flexible in order to accommodate client and business needs. *
Sedentary - Some positions may require exerting up to 30 lbs. of
force occasionally and/or a negligible amount of force frequently
or constantly to lift, carry, push, or pull. Involves sitting most
of the time but may involve walking or standing for brief periods
of time.Benefits -- Cast & Crew provides a comprehensive package of
employee benefits including: Medical, Dental, Life/AD&D; LTD,
additional voluntary benefits such as STD, Vision, paid vacation,
holidays, and sick pay; 401(k) and employer match, Additional Life
Insurance, and other company perks and benefits! Please note: Due
to the high volume of applicants, it is likely that only
shortlisted candidates will be contacted. About Cast & Crew We
enable great content. Films, television, streaming, live events. We
make difficult tasks easier - think payroll, human resources,
accounting, financial management and workflow. Great content is
difficult enough, so we've built solutions and software and, most
importantly, linked everything together through a central hub. In
English, that means Cast & Crew solutions talk to each other,
making those difficult tasks we listed above a whole lot easier and
simpler. We do. So you can. Learn more at www.castandcrew.com CA
residents: Your personal information may be collected in connection
with certain services provided by Cast & Crew or its affiliated
companies.--A summary of your California privacy rights can be
found at: https://www.castandcrew.com/privacy-policy/ Cast & Crew
is an equal opportunity employer committed to hiring a diverse
workforce and sustaining an inclusive culture. It is our policy to
provide equal employment opportunities to all individuals based on
job-related qualifications and ability to perform a job, without
regard to age, gender, gender identity, sexual orientation, race,
color, religion, creed, national origin, disability, genetic
information, veteran status, citizenship or marital status, and to
maintain a non-discriminatory environment free from intimidation,
harassment or bias based upon these grounds.
Keywords: Cast & Crew, Burbank , Product Specialist, Other , Burbank, California
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