Customer Service Representative / Call Center Dispatcher
Company: Auto Club of Southern California
Posted on: October 11, 2021
Service Representative / Call Center Dispatcher
Join our AAA Emergency Roadside Team as a Dispatcher!
Dispatcher $16.35 per hour!
Plus Shift Differential for Qualifying Hours/Weekends!
Full Time – Swing Shift
Monthly Bonus Incentives!
As an Emergency Roadside Dispatcher for the AAA Automobile
Club of Southern California you are bringing your passion for
helping others to a best-in-class organization that is delivering
legendary service to our members.
We are hiring for a swing
shift/graveyard training class
located at 1111 W. Alameda Avenue, Burbank, CA
As a Dispatcher on this team, you will:
Work directly with 350+ independent contract stations
facilitating service delivery to members.
Keep members informed on the status and progress of their
requests utilizing various internal dispatching applications.
Exceed member expectations by demonstrating concern for member
What you'll bring:
A passion for helping people and exceeding their
The confidence, job knowledge, and ability to utilize available
resources to provide excellent member service.
The ability to succeed in a structured, goal-oriented
Successful completion of paid training without
Call Center or Dispatch experience preferred, but not
High School diploma, GED or equivalent required.
Successful completion of AAA
pre-employment background check and
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts
The Automobile Club of Southern California is part of the largest
federation of AAA clubs in the nation. We have 14,000 employees in
21 states helping 17 million members. With our national brand
recognition, long-standing reputation since 1902, and constantly
growing membership, we are seeking career-minded, service-driven
professionals to join our team.
“Through dedicated employees we proudly deliver legendary
service and beneficial products that provide members peace of mind
AAA is an Equal Opportunity Employer
The Automobile Club of Southern California will consider for
employment all qualified applicants, including those with criminal
histories, in a manner consistent with the requirements of
applicable federal, state and local laws, including the City of Los
Angeles’ Fair Chance Initiative for Hiring Ordinance.
Keywords: Auto Club of Southern California, Burbank , Customer Service Representative / Call Center Dispatcher, Other , Burbank, California
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