Houseperson / Maintenance

Company: Hotel Burbank
Location: Burbank
Posted on: November 25, 2022

Job Description:

*Glendale Express Hotel Hiring Full-Time*

450 W. Pioneer, Glendale , CA 91203

_*Job Summary*_

_*The House Person / Maintenance*_

*Clean guest rooms and/or suites in a timely and thorough manner to ensure complete guest satisfaction.*

*The Maintenance Engineer I performs installation, repair, upkeep, and day to day general maintenance of hotel and/or apartment facilities.*

Duties and Responsibilities

* Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing the trash, etc. May include cleaning of the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
* Notify supervisor when service is complete so rooms may be sold or occupied
* Report any room unable to be serviced to supervisor according to established procedures i.e. repairs needed or unsafe conditions
* Respond to guest complaints, special requests and ensure corrective action is taken to achieve guest satisfaction
* Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
* Report, turn in, and/or log all lost and found items according to established procedures
* Promote teamwork and quality service through daily communication and coordination with other departments
* May regularly assist with deep cleaning projects
* May have turndown duties
* Perform other duties as assigned
* Maintain professionalism at all times with co-workers, contractors and customers.
* Assist team with overall daily operations, maintenance and repair of HVAC, electrical, plumbing, and general maintenance requirements of building.
* Respond, prioritize, complete, and follow-up on customer service requests per Company policy.
* Responsible for all service requests including: lighting, restroom/kitchen plumbing, minor electrical, ceiling tiles, door/lock repair.
* Perform repair and replace electrical receptacles, switches, sensors, lamps, ballasts, and fixtures.
* Perform repair and replace plumbing fixtures, faucets, valves, water heaters, and piping.
* Perform the following building general maintenance tasks as required: minor carpentry, painting, drywall repair, ceiling tiles/grid repair/replacement, wallpaper repair, flooring/base repair, minor concrete repair, etc.
* Perform or assist with preventive maintenance of building equipment/systems as directed.
* Perform or assist with installation replacement or repair of building equipment/systems as directed.
* Perform fire pump(s) and/or emergency generator(s) run tests as required.
* Understand and perform water treatment testing and report findings to supervisor.
* Inspect buildings and grounds for malfunctioning equipment building issues and unsafe conditions.
* Report all known safety hazards, equipment issues and customer concerns.
* Maintain all work areas in a clean and safe manner.
* Complete other facility maintenance duties as required/assigned.
* Respond quickly to emergency situations.
* Comply with Company policies and procedures.
* Maintain a safe work environment at all times and report any safety concerns/issues to direct supervisor.
* Perform other duties or projects as assigned or requested.

_*Minimum Qualifications*_

* Basic written and verbal communication skills
* May be required to work nights, weekends, and/or holidays
* High school diploma or equivalent
* Must have a valid driver's license
* Ability to follow directions and training, but work independently
* Excellent written and verbal communication skills
* May be required to work nights, weekends, and/or holidays
* 1-2 years experience in HVAC Technician, Refrigeration Technician, mechanical, electrical, carpentry and plumbing trade.

*Preferred Qualifications*

* Bilingual (English/Spanish)
* Knowledge of basic hand/power tools
* Customer service skills, decision making/problem solving skills, and communication skills
* Some housekeeping experience in a hotel environment

_*Physical Requirements*_

* Ability to move and lift large, bulky and/or heavy objects up to 50 pounds
* Ability to perform tasks that may require prolonged standing, sitting, repetitive bending, and other physical activities
* Frequently handling objects and equipment to maintain the facility
* Ability to carry, push, move and lift large, bulky and/or heavy objects up to 50 pounds and pulling up to 20 pounds
* Ability to perform tasks that may require prolonged standing, walking, repetitive bending, and other physical activities

Job Types: Full-time, Part-time

Pay: $18.86 - $27.00 per hour

Benefits:
* Employee discount
* Paid time off
* Referral program
Schedule:
* 8 hour shift
* Holidays
* Weekend availability

Ability to commute/relocate:
* Burbank, CA 91502: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Cleaning: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Hotel Burbank, Burbank , Houseperson / Maintenance, Other , Burbank, California