Animal care specialist
Company: Petco Animal Supplies, Inc.
Location: Burbank
Posted on: January 19, 2023
Job Description:
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!Position
Responsibilities To perform this job successfully, an individual
must be able to perform each essential job duty satisfactorily.
Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform essential job
functions.
- Have a strong interest in animal welfare and possess a high
level of knowledge of our companion animal and aquatic care.
- Ensure that all companion animals and aquatic life in the PCC
are receiving appropriate care. This includes ensuring that all
companion animal and aquatic life maintenance, companion animal
incident reports and hourly animal health checks are completed as
required.
- Process register transactions in a way that creates a great
experience for each guest.
- Be proficient within our selling model and support guest
interactions as needed.
- Ensure merchandise is stocked, priced, and displayed to create
a great presentation for our guests.
- Complete and apply training programs to maintain a high level
of expertise of their role and educate other PCC partners in animal
care and maintenance.
- Promote a positive culture of teamwork, inclusion, and
collaboration.
- Adhere to established operational guidelines, policies, and
procedures.
- Evaluate guest inquiries and refers to the Leader on Duty as
needed.
- Act as primary resource for guests and other PCC partners
regarding all animal education and care.
- Efficiently orders companion animals and aquatic life, supplies
and merchandise in partnership with the sales team to maximize
sales, margin, and inventory.
- Analyzes department inventory management data and recommends
areas for improvement.
- Perform routine housekeeping tasks as required to maintain the
professional image and appearance of the companion animal habitat
and aquatic areas, to include sweeping/mopping the floors, dusting,
cleaning the tanks, facing the merchandise on the shelves,
etc.
- Ensures the proper handling and documentation for all
relinquished and adoption animals.
- Verifies animal related maintenance tasks are being completed
as outlined on the Maintenance Schedules.
- Participates in the completion of all animal and aquatic life
related physical inventory counts.
- Adheres to and promotes established safety and loss prevention
procedures.
- Performs additional duties and projects as required or assigned
with or without regular supervision.Other Essential Duties
- UTILIZE SELLING BEHAVIORS. You're the key to providing an
amazing guest experience within our Pet Care Center locations.
Utilizing the behaviors within our Sales Model is critical to being
able to identify and solve for their needs both today and in the
future.
- CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through
our training programs to maintain our safety protocols. Bottom
line, the safety of partners, guests and pets is our #1 priority.
- BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is
key to creating a culture that is centered around solving for the
health and wellness needs of pets.
- ENGAGE IN YOUR CAREER: As you develop your skills and
knowledge, you will have the opportunity to participate in
developmental programs to support your continued growth throughout
your career.Basic QualificationsMinimum of one year of experience
working with and/or caring for companion animals and aquatic
aquatic life is required for this position. Qualified applicants
will possess a high level of knowledge of companion animals and
aquatic life and an aptitude for sales techniques. In addition to
having a professional appearance and demeanor, applicants must also
demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary
due to the nature of interaction with the public and other partners
and leaders within the PCC as well as external veterinary
partners.CertificationCompleting and maintaining of the Petco
Animal Care Certification program is required in this
role.Education/SkillsIn addition to a high school diploma or its
equivalent (GED), an applicant must be able to demonstrate
proficiency in the areas of mathematics and basic accounting
relationships and exhibit exceptional communication
skills.Supervisory Responsibility
- Ensures partners are providing quick and courteous service to
all guests throughout the Pet Care Center.
- Ensures high merchandising standards are maintained throughout
the Pet Care Center.
- Ensures that the Pet Care Center is opened and / or closed in
accordance with established P&Ps as it applies to SFS
operations.
- In partnership with the Pet Care Center leaders, ensure proper
Pet Care Center attendance processes are being maintained.
- Adhere to and promote established safety procedures for
partners, guests, and pets.Work EnvironmentThe majority of job
duties are conducted indoors, although guest carryouts and
veterinary visits will require that a partner leave the PCC
briefly. Because this position requires bending, kneeling, moving
merchandise (up to 50 pounds, as necessary) and standing for long
periods of time, there may be risk of injury resulting from not
following procedures. Ability and willingness to a flexible
schedule including evenings and weekends to meet PCC needs.Equal
Opportunity EmployerPetco Health & Wellness, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification.Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification.The pay range(s) below are provided in
compliance with state specific laws. Pay ranges may be different in
other locations.$16.00 - $22.75Exact rate of pay will be based on
position, location, and experience level.
Keywords: Petco Animal Supplies, Inc., Burbank , Animal care specialist, Other , Burbank, California
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