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Data Ops Specialist

Company: Pixelogic Media Partners, LLC
Location: Burbank
Posted on: March 10, 2023

Job Description:

Company:Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence!Shifts Available:Night Shift: 12;00pm - 8:00pmSwing Shift: 4:00pm - 12:00amJob Description:To support our various departments including Digital Cinema, Localization, Digital Mastering etc, we are seeking a Data Specialist who can fulfill the responsibility of handling day-to-day data entering or leaving the facility in the form of physical media or electronic transmission, and ensure that all security protocols are followed when dealing with sensitive material.In addition, the ideal candidate will have a good understanding of the transmission methods and workflows used widely in the media industry. You should have knowledge and experience with various physical media formats including films, drives and tapes. You should be highly motivated, possess a flexible attitude and adapt quickly in a fast pace environment. Be able to work as part of a team that deal with changing priority and workloads.Responsibilities:

  • Facilitate the delivery of digital files via various file transmissions means such as Aspera (P2P and Faspex), Signiant, FTP as well as multiple client proprietary transmissions tools
  • Download digital files and post to various storage production networks/ servers in a timely manner
  • Log digital assets as they come in and notify the recipients as soon as possible
  • Run verification tools, such as Verifier ++, MD5 checksums to validate file integrity and reconciliation of delivered files
  • Create proxies through proxy creation tools and hot folders
  • Barcode and log physical assets as they come and notify recipients as soon as possible
  • Properly scan and check-out physical assets to secure and approved production environments for tracking purposes
  • Create shippers and ship physical assets by coordinating with local couriers or freight companies
  • Restore digital files from LTO and post to production servers
  • Archive digital files to LTO for internal and client back-ups
  • Mount and load digital files to external hard drives
  • Manipulate files including renaming, renumbering and update metadata information when requested
  • Proactively coordinate with key production stakeholders to manage disk space within SAN and various production servers so minimize delays for incoming files
  • Update status of the disposition of assets in multiple work order-based asset management systems, including manually updating metadata, workability, in-progress and completion of tasks
  • Address lag issues as they come up or discrepancies in media files when received to expedite possible re-delivery and to minimize delays
  • Escalate all issues as they come up if deadlines are in jeopardy, especially for media assets that are associated with sensitive, high profile titles
  • Ability to trouble shoot and come up with innovative ideas for improving processes
  • Represent and uphold all departmental policies and procedures and maintain an exceptional level of service for both external and internal clients
    • Experience in transmissions related to the media industry and post-production workflows
    • Experience in industry standard delivery and file transfer mechanisms including Aspera P2P, Aspera Faspex, Signiant, Arkena, etc.
    • Passionate about quality, customer experience and customer service excellence
    • Ability to prioritize, manage orders and work well close to deadlines whilst producing high quality work.
    • Understanding of media including metadata, formats and codec etc. Understanding of XML format is a plus.
    • Understanding of computer networks, including hardware, protocols and firewalls in a production environment a plus
    • Experience in dealing with different types of physical media formats including drives, tapes, disks as well as managing LTO archive.
    • Experience in MAC OS, Windows and Linux.
    • Experience in dealing with storage solutions such as Quantum's StorNext, Oracle's Diva or IBM

Keywords: Pixelogic Media Partners, LLC, Burbank , Data Ops Specialist, Other , Burbank, California

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