Customer Retention Representative
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
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Job Description:
A company is looking for a Customer Retention Representative for
a 100% remote position.
Key Responsibilities
Responds to escalated customer service issues and cancellation
requests
Addresses customer requests to cancel service and seeks to resolve
dissatisfaction
Communicates and reinforces the value and benefits of products and
services to customers
Required Qualifications
High school diploma or GED required
3+ years of customer service experience and/or training
required
Must have internet access with minimum 4.6Mbps upload/download
speeds
Knowledge of policies and procedures
Computer skills (Microsoft Word, Excel, Outlook)
Keywords: VirtualVocations, Burbank , Customer Retention Representative, Other , Vista, California
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