Florida Licensed Member Experience Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
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Job Description:
A company is looking for a Member Experience Specialist.
Key Responsibilities
Make outbound calls to welcome new members and provide information
about the Healthplan
Identify trends from calls that may suggest improvements in
policies or procedures
Facilitate quarterly Member Advisory meetings and meet quality
assurance metrics
Required Qualifications
High school diploma or equivalent
3+ years of customer service experience, preferably in a healthcare
call center
Experience with Microsoft Office applications and data entry
systems
Experience with data entry and call documentation
Keywords: VirtualVocations, Burbank , Florida Licensed Member Experience Specialist, Other , Vista, California
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