Company: Standard Parking Corporation
Posted on: May 16, 2019
Overview Basic Function ? Greet valet guests, issue claim checks
and inspect arriving vehicles in in a professional, courteous, and
confident manner. Responsibilities MAIN RESPONSIBILITIES * Arrive
at work every scheduled day, on time and in a neat and clean
uniform * Greet guests and offer them assistance, which can
include: opening vehicle doors, carrying and/or lifting luggage,
providing directions and general information about facility *
Complete pre-existing damage inspection on all in-coming valet
vehicles * Inform guests of valet rate and services provided *
Monitor the valet entrance for any suspicious activity * Report any
known accidents, observed or suspected violations of Company
policy, safety hazards or any unusual occurrence to Supervisors *
Have a thorough knowledge of the major streets, landmarks and
freeways around the lot to be able to provide customer directions *
Respond to customer questions in a prompt and courteous manner *
Communicate with drivers, co-workers, and supervisors * Clean and
maintain surrounding work area * Help relocate vehicles on an as
needed basis ensure that traffic lanes remain clear * Complete
other duties as assigned Qualifications MINIMUM QUALIFICATIONS
Qualification Requirements: To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Education/Experience
Required: Less than High School education or one month related
experience, training or an equivalent combination of education and
experience. Prior valet driving, and customer service experience
preferred. License Requirement: The employee will be required to
have and maintain a valid state driver's license with a current
address and acceptable driving record. Ability to drive a vehicle
with a manual transmission (stick shift) a plus. Availability to
Work: Special shift requirements, if any, will vary depending on a
location's hiring needs. If applicable, availability to work 2nd
shift, 3rd shift and/or week-ends may be required. Must be punctual
when scheduled to work and have excellent attendance. Language
skills: Must be able to read and write English exceptionally well.
Ability to communicate effectively with passengers, drivers, and
co-workers on socio-economical levels. Ability to read, and
comprehend simple instructions, short correspondence, and memos. Be
able to write simple correspondence and/or reports legibly. Ability
to effectively present information one-on-one situations to guests,
passengers, and drivers. Customer Service Skills: Ability to
effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add and subtract two-digit numbers.
Reasoning Ability: Ability to apply common sense understanding to
carry out detailed but standard written or oral instructions.
Ability to apply patience when communicating with others in
difficult situations. Ability to adapt to changes in the work
environment; able to deal with change, delays or unexpected events.
Materials and Equipment Directly Used in Role: Two-way radios,
Standalone credit card machine, Valet revenue equipment, ticket
printers, various report forms, information logs, brochures.
Physical Demands: While performing the duties of this job, the
employee is regularly required to stand; walk; use hands to finger,
handle, or feel; talk and listen. Employees are regularly exposed
to outside weather conditions including cold and extreme heat.
Employees work in and around potentially dangerous traffic
situations, and employees are always to be safety conscious.
Employees on occasion must lift/move up to 50 lbs. Employees are
regularly exposed to high levels of noise and/or fumes from
vehicles. SP+ is an equal opportunity employer committed in policy
and practice to recruit, hire, train, and promote, in all job
classifications, without regard to race, color, religion, sex, age,
national origin, citizenship status, marital status, sexual
orientation, veteran status, disability or other classes protected
by federal or state law. SP+ does not tolerate harassment of or
retaliation against any employee or applicant on the basis of these
characteristics, or because the individual exercised his or her EEO
Keywords: Standard Parking Corporation, Burbank , Valet Greeter, Other , Burbank, California
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