Analyst, Connected Experiences (PH)

Company: Disney Interactive
Location: Burbank
Posted on: January 14, 2021

Job Description:

Job Summary:The Analyst, Connected Experiences (HR Workforce Technology) role is a combination of business analyst, and product management. Leading and supporting both previously identified projects as well as identifying new opportunities, the analyst will gather teams from across Workforce Technology, Enterprise Technology and the segments to provide both requirements and development/operational support.The analyst both acts as a product/project lead and supports other project leads for projects, including acting as the day-to-day contact, leading business analysis. In some cases, the analyst will be the product owner, leading the overall vision, roadmap, requirements and features for a given solution. Alternatively, the analyst may support a product manager elsewhere and provide digital media strategy guidance.This role will establish lasting relationships with internal teams and help them define project initiatives and long-term digital media strategy. This individual will lead the project interface between the Workforce Technology teams (including the UX and Usability teams in Connected Experiences), various Enterprise Technology teams, internal business units/COEs, and third-party vendors.This position requires strong account management skills and the ability to connect with and lead a wide variety of project constituents. It also requires strong business analysis skills and the ability to learn new businesses quickly. A deep understanding of digital media development/operations is essential. This role will plan, execute, and deliver multiple projects simultaneously and must be able to transition through many different tasks and topics in a given day.Responsibilities:Establish and maintain positive relationships with internal partners, including communications, technical, and executive roles. Engage proactively with partners (HR leads, COEs, etc) to understand their business, their digital media needs, and identify/recommend paths forwardIdentify projects and define scope, goals, deliverables and success criteria that support the business prioritiesCreate detailed requirements documentation, including written specifications, use cases, and data flow diagrams; ensure all parties understand their deliverablesCommunicate project schedules, budgets, resource allocation plansIdentify risks and roadblocks, and manage effectivelyCreate and maintain detailed project, product and customer documentationAid in driving project delivery through effective use of issue and status meetings, work sessions and collaborative influenceLead internal stakeholders in the ongoing management of roadmap, feature development, version releases, and other product innovationWork collaboratively with team colleagues and partnersGather and document industry and Company best practices, standards and lessons learned and apply to future projectsWork to continually improve partner and employee satisfaction with their digital experiencesBasic Qualifications:3-5 years of business analysis experience3-5 years of experience managing larger, more complex and cross-functional projectsStrong interpersonal, analytical, problem solving, negotiating, and influencing skillsProven success in leading projects from concept through launch and transitioning to operational phaseDemonstrated ability to manage project, departmental and enterprise risks related to projectsStrong facilitation, organizational, prioritization, decision making, and conflict resolution skillsSuccessful history of client contact including experience in setting and managing client expectationsStrong knowledge of software development life cycles, web technologies, web development and design processesExperienced in producing thorough, detailed project documentationSelf-starter with high level of initiative; strong sense of ownership and urgencyAbility to effectively communicate across all levels of the organization including technical and non-technical people and internal and external audiencesExtraordinarily detail-oriented with excellent organizational skillsExperience in a complex, large-company environmentPreferred Qualifications:Experience in consulting or agency environmentPrevious digital media development experienceExperience in user experience/user interface/usability design, requirements, best practicesExperience with enterprise technology service design and managementExperience with web analytics tools such as OmnitureExperience with wiki tools such as ConfluenceExperience with web content management systems such as GoPublish, Wordpress, DrupalExperience with Microsoft Visio or OmniGraffleFamiliarity with web and site search engines and SEOFamiliarity with information architecture/designAdditional Information:Remote candidates will be considered for this position.

Keywords: Disney Interactive, Burbank , Analyst, Connected Experiences (PH), Professions , Burbank, California