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Dubbing and Audio Production Manager

Company: Pixelogic Media Partners, LLC
Location: Burbank
Posted on: August 7, 2022

Job Description:

Job Description

  • Lead and manage dubbing and audio title coordination team, consisting of leading coordinators to fulfill their production requirements and schedules
  • Lead dubbing and audio project kick offs with coordination, production, and client ops teams
  • Collaborate with client ops and operations teams to improve workflows, visibility, and processes of dubbing and audio services and projects
  • Create and optimize workflows and processes that support dubbing and audio services
  • Establish a solid understanding and expertise of the client specifications and needs, related to dubbing and audio production workflows and processes
  • Collaborate with operational teams, production leads and subject matter experts to establish and evolve strategic processes, introducing quality, efficiency, speed, and security improvement solutions that will enhance the customer experience, leading to account growth and operational sustainability
  • Contributor and process owner of dubbing and audio operational development initiatives through engagement with user groups, title coordinators, operations, and client ops on your assigned accounts
  • Develop and lead workflow/process training programs across coordination team, documenting processes, creating guidelines, training videos, live sessions, and escalation documents for support
  • Think strategically while engaging, improving, and developing workflow processes
  • Identify areas of opportunity to enhance clients experience and work closely with other department leaders to drive initiatives and to execute on those opportunities
  • Support Pixelogics vision and represent the best interests of both the customer as well as the company
  • Other duties as assignedRequirements
  • Bachelors degree
  • Knowledge of dubbing and audio workflows
  • Solid organizational skills, including multitasking and time-management
  • Collaborative thinker who works well in a team
  • Passionate about customer experience and customer service excellence
  • Excellent communication skills with technical and non-technical individuals
  • Deep sense of urgency and ability to work in a fast-paced environment with high volume
  • Problem solver with creative and innovative approach with ability to think out of the box
  • Outstanding attention to detail and ability to plan complex projects with urgency
  • A positive attitude when experiencing obstacles and enthusiastic to get things done
  • Experience in workflow development planning and providing leadership
  • Ability to collaborate with clients, IT & software development engineers, R&D, client, technical and territory operations and report to senior managers
  • Ability to present, demonstrate and train others on systems, tools and workflows
  • Ability to evaluate product performance metrics, as well as diagnose and resolve issues
  • Exceptional communication and interpersonal skills
  • Professional and levelheaded demeanor under all circumstances

Keywords: Pixelogic Media Partners, LLC, Burbank , Dubbing and Audio Production Manager, Professions , Burbank, California

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