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Production Manager - English Services

Company: Pixelogic Media Partners, LLC
Location: Burbank
Posted on: November 17, 2022

Job Description:

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD discs. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as pHelix.Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence!The Production Manager will drive the overall strategy and execution for Pixelogic's English Services CFTs or Client Focused Teams. Managing and leading initiatives to ensure that all English deliverables meet the necessary requirements before they reach the client. They will manage and determine the allocation of resources within the English CFTs to drive on-time delivery (OTD) and right-the-first-time (RFT) initiatives. The production manager will be responsible for analysing the business needs of each team; including volume forecasting, recruitment, and training objectives, as well as core workflows and processes that bring standardisation, prevent process gaps, and help strengthen the English teams under their management structure. The production manager will ensure the supervisors, coordinators, and editors are meeting the goals that form part of the continuous improvement programs by driving cross-training and performance improvement. RESPONSIBILITIES

  • Manage the development and maintenance of client specific Style Guides
  • Manage the development and maintenance of the Pixelogic Knowledge Base articles when gaps are identified
  • Manage the performance of supervisors, editors, and coordinators
  • Manage the supervisors to meet client delivery and quality objectives
  • Manage the delivery of VIP (Very Important Person) projects as the directly responsible individual (DRI)
  • Manage time and attendance, disciplinary and the onboarding & recruitment processes
  • Attend and provide notes for weekly production meetings, particularly those that apply to your teams
  • Manage the technical and workflow issues of English editors and coordinators, working closely with the developers to drive automation and quality improvement initiatives
  • Attend Corrective Action Requests (CAR) meetings as they pertain to your team
  • Identify and develop LMS (Learning Management System) courses as part of the Continuous Improvement learning program
  • Attend meetings with the head of operations to drive both departmental and companywide operational initiatives
  • Partner with other managers to improve the overall performance of each team
    • Attending weekly meetings with managers to ensure efficient use of resources
    • Meet to resolve capacity and skills challenges
    • Manage the human and technical resources for each client team by utilizing:
      • Super Users for English Tools and Technologies
      • Capacity planning and analysis, and managing live editor training and performance improvement plans
      • Manage the workloads and quality of the English editors
      • Manage and report all issues and challenges to the Director
        • 3-5 years of experience in project/production or team management
        • 1-2 years of experience in localization
        • Film/Broadcast Captioning and Scripting experience required
        • Knowledge of professional scripting, subtitling, and audio software highly desirable
        • Comfortable with computers, Microsoft Office and using different software
        • Excellent reading skills, spelling/vocabulary and grammar
        • Ability to handle multiple tasks while focusing on a high amount of attention to detail
        • Ability to perform under pressure with changing priorities
        • Solid organizational skills, including multitasking and time management
        • Able to work independently and with a team
        • A passion for creative problem-solving and strategic thinking
        • Willing to undergo intensive training in a short period of time

Keywords: Pixelogic Media Partners, LLC, Burbank , Production Manager - English Services, Professions , Burbank, California

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