IT Refresh Technician (multiple openings)
Company: Merge IT
Location: Burbank
Posted on: March 15, 2023
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Job Description:
Our enterprise-level client is seeking to hire 10+ IT resources
in Burbank, CA at all levels. - Below is the most urgent need - IT
Refresh Technicians in Burbank, California. - Please see below for
full details--
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Pay Rate = $25-28 w2 per hour
Job Notes:
--6 month contract / extendable, possibility exists to go perm with
the client.
--ASAP start date.
--100% onsite in Burbank, California.
--Hiring for several openings.
--Personal relationship with this manager.
--Drug & Background required.
--Vaccination required to work onsite.
Responsibilities:
1. On site daily installations for all hardware that is being
refreshed, reimaged or memory installed
2. On site Service Level desktop incident resolution for
employees.
3. Imaging and staging hardware
4. Wiping devices that are returned from the field for return to
inventory
5. Install and configure software requested by client (MS Office
365, Adobe Creative Suite, VPN software, etc.)
6. Ticket management - time manage all service level tickets that
are assigned to individuals. Update and close tickets. Requires
ability to remote into PC's to download software and
troubleshoot
7. Post Validation Support - Support the appointments that
employees request for remote support after they receive their new
hardware. Calls can include any type of help that the employees may
need from configuring their device, installing software, adding
network drives to needing a device reimaged or replaced.
8. Lift, carry and transport computer equipment
Skills:
--- Proven 3-5 years of PC desktop/laptop field deployment work
with large scale operations
--- 3-5 years hands on experience with SCCM, TCP/IP protocols,
Active Directory, and Exchange
--- 3-5 years hands on experience with Win 7, Win 10 and MAC
OS.
--- Experience with Ticket monitoring systems (Service Now)
--- Hands on with large scale windows migration activities
--- Proficient use of Microsoft Office Products (word, excel,
powerpoint)
--- Strong customer service skills (face to face)
--- Strong communication skills (team members and team leaders)
--- Ability to work under minimal supervision
--- Ability to work and multitask in a fast-paced and
deadline-driven environment
--- Detail Oriented
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Why Choose Merge IT?
We have a team of talented and ambitious professionals that drive
growth by identifying and delivering top quality IT talent for our
Fortune 100, enterprise-level clients (aka 'Big Name' - think big
banks, big pharma, etc.).
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We would love to connect with you! Follow us on social media and be
the first to know about open positions, career advice, and insider
tips and tricks. Find us by searching @MergeITLLC on Instagram,
Facebook, or Twitter or paste this link into your browser:
https://compiled.social/MergeITLLC
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Merge IT is an equal opportunity employer, and nothing in the job
posting guarantees employment. - We celebrate diversity and are
committed to creating an inclusive environment for all employees.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire.
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Keywords: Merge IT, Burbank , IT Refresh Technician (multiple openings), Professions , Burbank, California
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