Tech Support Analyst

Company: Intelliswift Software Inc
Location: Burbank
Posted on: March 15, 2023

Job Description:

IT Service Desk, Desktop Support Technician / Analyst with 3-6+ years of experience including Active Directory Azure, O365, VPN, MFA, SCCM, Windows 10, PC Imaging, upgrades for a contract position.

What you will be doing:
- Remote, helpdesk and desktop support for all issues hardware, software, application, and imaging
- Remote, helpdesk support through VPN
- Supporting Windows 10 and O365 environment
- PC Imaging using SCCM
- Support using Active Directory Azure, AD Azure, MFA, Multi-Factor Authentication

What you will need:
- 3-6+ years of experience in Technical Support, Helpdesk Support, Remote Support, Desktop Support or Field Support
- Experience with Active Directory Azure, AD Azure
- Experience with remote support through VPN
- Experience with MFA Multi-Factor Authentication
- PC Imaging and Windows migrations using any tools such as SCCM - System Center Configuration Manager, WDS - Windows Deployment Services, USB or any other tool
- Office 365, O365
- Operational break/fix support
- Experience supporting Windows 10

Work Ability:
- Ability to lift up to approx. 40-50+ lbs, mobility will require bending, crawling in work stations, walking around facilities, sitting, standing, lifting / moving devices, computers, printers, etc.

Keywords: Intelliswift Software Inc, Burbank , Tech Support Analyst, Professions , Burbank, California