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product sales specialist

Company: Entertainment Partners
Location: Burbank
Posted on: November 1, 2018

Job Description:

At Entertainment Partners we help to
power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials.
Feel the satisfaction of doing work that directly impacts the most exciting
industry in the world while fostering a work environment with the nimbleness of
a start-up but the stability of a blue chip. EP is poised to redefine and
evolve the back-office processes of the entertainment community with security
at the core of what we do.



Are you looking for the next opportunity
to revolutionize an industry? If so....



We are looking for a
new member for our Scenechronize/SmartStart Launch team. This position will add
system set-ups utilizing back-end processes facilitating the onboarding of
clients to SmartStart and support team members with Scenechronize SmartHub,
Scenechronize Production Office Automation and future Smart Suite
products.



As a product expert,
this position will learn system functionalities and serve as a business contact
and advocate for the client, communicating client needs and goals to senior
team members while ensuring quality, successful adoption of the software and
overall client satisfaction. The Product Sales Specialist builds lasting relationships
with clients to gain trust and anticipate needs to encourage new and repeat
business opportunities.





KEY RESPONSIBILITIES





  • Understand
    the Scenechronize platform products and SmartStart systems, their capabilities
    and service to be a subject matter expert and effectively communicate all
    offerings to clients.
  • Create
    set-ups of the Scenechronize products and SmartStart system customized to
    individual client needs as well as additional project set-ups, as needed.
  • Learn
    Internal EP Center of Excellence functions to navigate how each is pivotal to
    the system set up.
  • Communicate
    client needs and goals to senior team members while ensuring quality,
    successful adoption of the software, and client overall satisfaction.
  • Accompany
    senior team members to visit client locations to ensure set-ups are
    functionally accurate, ongoing usage of the product is correct, and provide answers
    to general product questions.
  • Utilize
    JSON and Yaml in setup of system. Ability to read JavaScript preferred.
  • Handle
    multiple projects simultaneously along with day-to-day duties and any other
    client or internal special requests.
  • Work
    in conjunction with the Products team to report client enhancement requests,
    debug client issues, and prioritize product development.
  • Share
    responsibilities of incoming client communications, troubleshoot client
    challenges, and brainstorm with other team members on solutions to client
    issues in a timely manner.
  • Participate
    in team meetings to discuss successes/failures of projects and offer suggestions
    for improvements.
  • Attend
    EP-hosted, client-facing events to engage clients as the subject matter expert.
  • Utilize
    Salesforce as a CRM tool and run accurate and timely reports out of the system.
  • Create
    and manage various databases for periodic client-facing communications.



























    JOB
    REQUIREMENTS/QUALIFICATIONS NEEDED



    • Two
      or more years working in the production industry or equivalent experience.

      • Development
        experience preferred and a strong technical aptitude and willingness to learn
        new tools.
      • Experience
        with onboarding crew members and knowledge of payroll set ups a plus.
      • Bachelor's
        Degree in General Business, Computer Science, Communications or equivalent line
        of study preferred.
      • Must
        have experience using MS Word, Excel, PowerPoint, and a CRM such as Salesforce.
      • Comfortable
        with public speaking, presentation and commanding a room with clients.
      • Knowledge
        of JavaScript and Yaml.
      • Working
        knowledge of development repositories such as SourceTree.
      • Must
        have excellent organizational skills, attention to detail, and communication
        skills.
      • Articulate,
        persuasive, strategic, proactive, detailed and a high aptitude for learning new
        and creative ways to solve problems more efficiently.

        Keywords: Entertainment Partners, Burbank , product sales specialist, Sales , Burbank, California

        Click here to apply!

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