product sales specialist
Company: Entertainment Partners
Posted on: November 1, 2018
At Entertainment Partners we help to
power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials.
Feel the satisfaction of doing work that directly impacts the most exciting
industry in the world while fostering a work environment with the nimbleness of
a start-up but the stability of a blue chip. EP is poised to redefine and
evolve the back-office processes of the entertainment community with security
at the core of what we do.
Are you looking for the next opportunity
to revolutionize an industry? If so....
We are looking for a
new member for our Scenechronize/SmartStart Launch team. This position will add
system set-ups utilizing back-end processes facilitating the onboarding of
clients to SmartStart and support team members with Scenechronize SmartHub,
Scenechronize Production Office Automation and future Smart Suite
As a product expert,
this position will learn system functionalities and serve as a business contact
and advocate for the client, communicating client needs and goals to senior
team members while ensuring quality, successful adoption of the software and
overall client satisfaction. The Product Sales Specialist builds lasting relationships
with clients to gain trust and anticipate needs to encourage new and repeat
the Scenechronize platform products and SmartStart systems, their capabilities
and service to be a subject matter expert and effectively communicate all
offerings to clients.
set-ups of the Scenechronize products and SmartStart system customized to
individual client needs as well as additional project set-ups, as needed.
Internal EP Center of Excellence functions to navigate how each is pivotal to
the system set up.
client needs and goals to senior team members while ensuring quality,
successful adoption of the software, and client overall satisfaction.
senior team members to visit client locations to ensure set-ups are
functionally accurate, ongoing usage of the product is correct, and provide answers
to general product questions.
multiple projects simultaneously along with day-to-day duties and any other
client or internal special requests.
in conjunction with the Products team to report client enhancement requests,
debug client issues, and prioritize product development.
responsibilities of incoming client communications, troubleshoot client
challenges, and brainstorm with other team members on solutions to client
issues in a timely manner.
in team meetings to discuss successes/failures of projects and offer suggestions
EP-hosted, client-facing events to engage clients as the subject matter expert.
Salesforce as a CRM tool and run accurate and timely reports out of the system.
and manage various databases for periodic client-facing communications.
or more years working in the production industry or equivalent experience.
experience preferred and a strong technical aptitude and willingness to learn
with onboarding crew members and knowledge of payroll set ups a plus.
Degree in General Business, Computer Science, Communications or equivalent line
of study preferred.
have experience using MS Word, Excel, PowerPoint, and a CRM such as Salesforce.
with public speaking, presentation and commanding a room with clients.
knowledge of development repositories such as SourceTree.
have excellent organizational skills, attention to detail, and communication
persuasive, strategic, proactive, detailed and a high aptitude for learning new
and creative ways to solve problems more efficiently.
Keywords: Entertainment Partners, Burbank , product sales specialist, Sales , Burbank, California
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