Call Center Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 10, 2025
|
|
|
Job Description:
A company is looking for a Call Center Supervisor to manage
customer service agents and ensure team performance.
Key Responsibilities:
Lead a team of 15-25 customer service agents handling inbound
calls
Coach and develop team members on customer service processes and
best practices
Manage performance metrics and drive continuous improvement in call
center productivity
Required Qualifications:
Minimum of 3 years of call center experience or 1 year of call
center management experience
Associate's degree or equivalent combination of education and
relevant work experience
Strong supervisory experience, including staff development
Advanced knowledge of Microsoft Office applications
Proven ability to drive sales through team actions
Keywords: VirtualVocations, Burbank , Call Center Supervisor, Other , Vista, California
|
Click
here to apply!
|
